Stein Mart in Shenandoah, TX Closed now

Reviews about Stein Mart

• ★ ★ ☆ ☆ ☆

  February 12, 2019, by Anne E
  The staff here needs better training in customer service! There are several cashier stations & no signs for one line only so I lined up behind the shortest line for the next cashier. As I walked up the (skinny African American lady - sorry I didn’t catch her name) said next & barked at me and said there was one line & I was cutting. There were only a few customers waiting & they all looked at me & reassured me no one knew there was only one supposed line. Either way, she should not have snapped at me or any customer! I apologized & said I wasn’t trying to step on anyone’s toes & she gave me the evil eye. Then a tall white male employee (again, can’t remember his name) told me he was suppose to be managing a single line but the intercom didnt work so he was cashiering instead. I commented that the lady should have handled the situation better & he ignored it & just checked me out. Very disappointing.